K Rosé Sparkling Wine Return Policy – K Rosé Sparkling Wine
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Return Policy

Return/Refund Policy

K Rosé is committed to you having a positive experience when dealing with us and
so we want to hear from you if there is a problem. However, due to the special
nature of the Products sold through our Website, there are some special rules
affecting returns/refunds. Our orders are processed through the company
Vinoshipper.

In the event that you have not received the Products that you ordered:
▪ Please call Vinoshipper at 866-678-8466 so we may investigate the reasons.

If the Products you ordered arrive damaged:
▪ If the damage is visible, do not accept the order from the shipping company.
▪ Please call Vinoshipper at 866-678-8466 and we will work with you to get the Products replaced.

If you received Products different from those which you ordered:
▪ Please call Vinoshipper at 866-678-8466 and we will work with you to get the Products replaced.

You are solely responsible for selecting the shipping method. VinoShipper assumes no liability for Products that are or may be damaged by heat or cold during shipping.

If you feel that temperature extremes could impact the quality of the Products we suggest that you choose an express shipping method to help protect your purchase or delay your purchase.

If the Website indicates that the Products are or may be in short supply, please call
866-678-8466 and we will try to help you to ensure that your order can be accepted
but the Products shipped a later date. If you have any questions regarding the status
of any return/refund request, please email Returns@VinoShipper.com listing your
original purchase transaction number in the title.